Start by accessing the trigger links section in your system.
Navigate to Marketing > Trigger Links and then from the dropdown select Links
Click the "Add Link" option.
Fill Out Link Details: A pop-up will appear, prompting you to provide essential details for your trigger link. Name your link, and specify the URL to which users will be directed upon clicking.
Save
Go to workflows by navigating to Automation > Workflows. Create a new workflow.
Select the trigger to "Trigger Link Clicked".
Define Filters: In the filters section, specify the trigger link for which you want this action to apply
Add the desired actions for your workflow.
Note: To add a new tag, write the tag and click on the + sign next to it to add it. If it's an existing tag, just select it from the drop-down menu.
Publish your workflow, and save.
Navigate to your workflow, or email builder where you want to add the trigger link into.
Identify the text where you want to insert the trigger link within your email editor.
Highlight the text and click the link icon. Select the trigger link from your “Link List” from the popup window. Click OK.
Save to confirm your changes.
You can repeat this process within a one-off or bulk-action email as well.
Q1: How do I access the trigger links section?
A1: Navigate to Marketing > Trigger Links and then select Links.
Q2: What details are required when creating a trigger link?
A2: You need to provide a name and the URL for the trigger link.
Q3: How do I apply a trigger link in a workflow?
A3: Create a new workflow, set the trigger to "Trigger Link Clicked", define the specific link in the filters, add your actions, and then publish and save.
Q4: How do I insert a trigger link into an email?
A4: Highlight the desired text in your email editor, click the link icon, select the trigger link from your "Link List", and then click OK.
Q5: Can trigger links be used in bulk-action emails?
A5: Yes, trigger links can be added to both one-off and bulk-action emails.
