Providing a seamless booking experience for your customers can make all the difference in growing your service-based business. Integrating Local Services Ads (LSA) with Reserve with Google lets you streamline your appointment process, ensuring potential customers can book services directly through search results. This guide will walk you through setting up this powerful integration.
Local Services Ads and Reserve with Google work together to ensure your business is prominently displayed when potential customers search for services you offer. The integration also allows customers to schedule appointments without leaving the search results page, simplifying their journey from search to booking.
Increase Visibility: Your business appears at the top of local search results.
Simplified Booking Process: Customers can book directly from Google without phone calls or emails.
Streamlined Management: Appointments are automatically added to your calendar, reducing manual tasks.
1. Navigate to Settings:
Log in to your account and go to the Settings section (bottom left).
Click on Integrations and select "Connect" under the Reserve with Google option.
2. Confirm Your Business Details:
Ensure your business information is correct, then click "Proceed."
3. Configure Your Calendar:
In the Calendar Settings, select the relevant calendar or create a new one.
Enable "Reserve with Google" in the calendar settings.
Update the Business Service Category, Service Type, and Estimated Price.
4. Finalize the Integration:
Return to Settings > Integrations and click "Start Integration."
Follow the on-screen instructions and confirm the integration settings by clicking on ‘Proceed’
5. Link Your Google Local Services Ads Account:
A new tab will open to log in to your Google account. To make the integration effective, link it to your business.
If you don’t see the expected screen, contact support for assistance.
6. Monitor the Integration Status:
The integration will be pending for up to 48 hours while Google verifies your business details.
If the status is "Not Matched," double-check that your business info aligns with the LSA settings. You may need to update the information and reintegrate.
Eligible Plans for Integration: This integration only works with specific subscription plans such as Standard, Teams, and Enterprise. Users on a free plan do not qualify for the integration unless they are in a trial period, during which they can integrate. However, the integration will stop working once the trial ends without upgrading to a paid plan.
One Account Per Subaccount Limitation: Each user can connect only one Google account per subaccount, and the same account cannot be linked across different users in other subaccounts. For example, if User A connects their account in Subaccount A, it can’t be connected by another user in Subaccount B, but User A can still connect it in Subaccount B.
Once integrated, appointments booked via Local Services Ads will be automatically managed in your calendar. This integration ensures bookings are organized, reducing the risk of double-booking.
Home Service Businesses: Enhance customer satisfaction by allowing easy booking for plumbing, cleaning, and landscaping services.
Real Estate Agencies: Simplify the process of scheduling property viewings directly from search results.
Legal Consultation Services: Make it easy for clients to book consultations, reducing barriers to engagement.
1. How can I leverage this integration for my business? By setting up this integration, your business gains more visibility and an efficient booking process that appeals to customers looking for immediate results.
2. What if my integration status shows "Not Matched"? Ensure that your business details in the settings match your Local Services Ads account. If needed, update your details and try integrating again.
3. Can I manage multiple businesses or Google accounts? You can link various Google accounts to different companies within the platform. Simply log in using the account associated with the respective business.
4. How long does it take for the integration to be verified? Verification usually takes 48 hours, but this can vary depending on the volume of applications Google is processing.
5. Can I accept payments through Reserve with Google? Currently, payments are not supported through Reserve with Google, even if the "Accept Payment" option is enabled in your calendar settings.
