Navigate to Payments > Integrations and ensure that your Stripe account is connected. (If not, check out our article “How to Integrate a Stripe Account” to learn how.)
Under Payments > Products you’ll see the “Import from Stripe” button.
Click to open a new window.
From the dropdown, select the product you wish to import and click “Import Product & Price”.
NOTE: Only LIVE mode prices can be imported. Also, if already has the Stripe price, it won’t appear in the import dropdown.
NOTE: One-time prices , metered prices and recurring or subscription plans can be imported.
You’ll be redirected to a view of the newly imported product. You can view the details, add another price, edit the product, or delete the product.
NOTE: If you click the trashcan icon to delete the product, a popup window will appear and you’ll need to type in DELETE to confirm you wish to proceed, as the action cannot be undone.
1. How do I import products from Stripe into ?
To import products from Stripe, ensure your Stripe account is integrated with . Navigate to Payments > Products and click on the “Import from Stripe” button. Select the desired product from the dropdown and click “Import Product & Price”.
2. What should I do if my Stripe account is not integrated with ?
If your Stripe account is not integrated, go to Payments > Integrations to connect your Stripe account. For detailed instructions, refer to the article “How to Integrate a Stripe Account”.
3. Can I import products with test mode prices from Stripe?
No, only LIVE mode prices can be imported. Products with test mode prices will not be available for import.
4. Why is my product not appearing in the import dropdown?
If already has the Stripe price for the product, it will not appear in the import dropdown.
5. What can I do after importing a product from Stripe?
After importing a product, you can view its details, add another price, edit the product, or delete it.
6. How do I delete an imported product in ?
To delete an imported product, click the trashcan icon next to the product. A popup window will appear where you’ll need to type in “DELETE” to confirm the action, as it cannot be undone.
7. Is the deletion of an imported product reversible?
No, deleting a product is a permanent action and cannot be undone. You will be required to confirm the deletion by typing “DELETE” in a popup window.
8. What happens if I edit a price directly in Stripe after importing it into ?
If you edit a price in Stripe, those changes will not sync automatically with . You will need to re-import the product as a new item to reflect the updated price in .
9. Can I import one-time or metered prices from Stripe?
Yes, and recurring or subscription plans can also be imported.
10. Where can I view the imported products from Stripe in ?
Imported products can be viewed under Payments > Products in . Once imported, you’ll be redirected to the product's details view.
