Set notification preferences for web and mobile (can be same or different)
Use multiple types of notifications including: “assigned to” notifications for both conversations & tasks
Distinguish between system and custom notifications within the notification screen
Clear Notifications
Note: Control which notifications you want to receive by enabling or disabling them based on your preferences.
Steps to Access Notification Settings
Go to Settings.
Select Profile.
Click on the Notifications tab.
Customize your Notification preferences to make this feature work for you and your particular business needs.