📊 Rate Watch Report (Refi Monitor)
The Rate Watch Report scans your entire database and shows you borrowers who may be close to a refinance opportunity.
Instead of setting alerts one-by-one, this report automatically checks every contact with a rate on file and sends you a report when someone may be within range for a refi.
âš Important:
This report does not contact clients.
It simply sends you a report so you can review opportunities.
Think of it as refi radar for your CRM.
The report compares three things:
• The borrower’s interest rate on file
• The current national average rate
• Your trigger and adjuster settings
If a borrower’s rate is close enough based on those settings, they appear in your report.
This helps you spot refinance opportunities early without manually checking every file.
• Open your Dashboard
• Click Rate Watch Report
• Choose the user who should receive the report
• Select the report frequency:
• Daily
• Weekly
• Monthly
• Set your trigger
• Adjust pricing if needed using the adjuster
• Click Create Report
The system will now run automatically and send reports on your selected schedule.
Trigger (%)
The trigger controls how close a borrower’s rate needs to be to market before they appear in your report.
Example:
If you set a 0.50 trigger, the report will show borrowers whose rate is within about half a percent of market.
This helps you identify borrowers who may be approaching a refinance opportunity.
The adjuster accounts for how your pricing typically compares to the national average.
Example:
If your rates are usually 0.50% better than the national average, enter 0.50.
This helps make the report closer to your real pricing environment.
You don’t need to worry about negative signs — the system always treats this as you beating the market.
👥 Which Contacts Appear in the Report?
The Rate Watch Report scans:
✔ Contacts with an interest rate saved on their record
It skips contacts who already have a specific Rate Alert set, since those are monitored separately.
This creates a simple system:
• Rate Alerts → for specific borrowers
• Rate Watch Report → for the rest of your database
You receive a report showing borrowers who may be close to a refinance opportunity.
The report includes:
• Contact name
• Loan type
• Rate on file
• Market comparison
• Your trigger settings
From there you can decide whether to:
• Call the borrower
• Send a message
• Reprice the loan in your LOS
• Start a refinance conversation
• Rates are based on national averages, not your lender pricing
• Always reprice in your LOS before quoting a borrower
• This report is meant to surface opportunities, not replace pricing
