Welcome to Community Chats, where you can easily connect with your community through private 1-on-1 messaging. This guide covers the essential features, privacy settings, and how to get started, ensuring a smooth and secure chat experience for both users and admins.
Important Note:
You need to join a group to start chatting with its members, so be sure you're a group member to access the chat feature.
Chat Features:
1-on-1 Messaging: Connect directly with any member, whether they’re an admin or a regular user.
Media Sharing: Share photos, files, GIFs, and lots of emojis to add a fun touch to your conversations.
Push Notifications: Enable real-time message notifications to stay in the loop instantly (with sound alerts).
How to start
Accessing Groups:
Click on Memberships on the left sidebar.
Go to Communities at the top, then select Groups to see all available groups.
As an admin, click Login to enter the desired group.
Enabling/Disabling Chat:
Click on Manage your Account in the top right corner.
Scroll down to Communities & Chats at the bottom. Toggle it on or off as needed.
Block Users: Keep your messages spam-free by blocking anyone you’d prefer not to chat with.
Accessing Chat on Desktop:
Inside the group, go to Members.
In the top right corner, find the chat icon to see all available chats.
Alternatively, click on a member’s name, view their profile, and click Chat at the bottom right.
What you can do within the Chat Window
Share Media & Files: Easily send photos, videos, documents, and more to enrich your conversations.
Use Emojis & GIFs: Add personality to your chats by using a variety of emojis and GIFs to express yourself.
Blocking Unwanted Messages: To block a user sending unwanted messages, open the chat, click on the Options dropdown, and select "Block User." Once blocked, the user will no longer be able to send you messages.
Using Chat on Mobile:
Open the app and go to Community.
In the top right corner, tap on the message icon to view all chats.
To start a chat, you can search by member name or click on unread messages to reply.
1. What is the Community Chat feature?
The Community Chat feature allows 1-on-1 messaging between members in a group, with options to share media like photos, files, GIFs, and emojis. It includes real-time notifications for messages to help you stay connected.
2. How do I start chatting with other members in a group?
First, you need to join the group. Then, access the group chat by clicking Memberships on the left sidebar, going to Communities at the top, and selecting Groups. As an admin, you can click Login to enter the group and start chatting.
3. How do I enable or disable the chat feature?
Click on your Account icon in the top right corner, select Account from the dropdown menu, then scroll down to Community’s Chat at the bottom. Toggle it on or off as needed.
4. How can I access chat on the desktop?
Inside the group, go to Members. In the top right corner, find the chat icon to see all chats. Click on a member’s name, view their profile, and click Chat at the bottom right to start a conversation.
5. How do I access chat on mobile?
Open the app and go to Community. In the top right corner, tap on the message icon to see all chats. You can search by member name or view unread messages to reply.
6. Can I share media in chats?
Yes, you can share photos, files, GIFs, and emojis to enhance your conversations with group members.
7. How do I manage my chat interactions?
Click the dropdown menu next to the member’s name in a chat. Options include View Profile, Delete Chat, or Block User for managing your interactions.
8. Can I disable group chats for specific groups?
Yes, you can disable group chats by logging in to the community > Profile > Account Settings > Community Chat and turning off chat for specific groups.
